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Cokies policy

The following information regarding our Cookie Policy reflects the commitment of PHARMAMEL, S.A. , with Tax Identification Number A-19569516 and registered office at Calle Ángel Ganivet, 6, offices 20 and 21, 18009 Granada, as the data controller, to use cookies and similar technologies while guaranteeing the right to privacy of each user of our services. In this document, we explain how we use cookies and similar technologies during the use of our services:

1. Description of Cookies

A “cookie” is a small text file that a website stores in the user’s browser, facilitating navigation through a web page and is essential for the functioning of the Internet.

Cookies are used, for example, to remember users’ preferences on the web: language, browser used, to analyze user habits and behavior to improve the services offered, or to adapt the content of a web page to the visitor’s preferences.

2. What types of cookies do we use?

According to the entity that manages them (Owner):

  • First-party cookies: These are sent to your device from our own servers or domains, from which we provide the requested service.
  • Third-party cookies: These are sent to your device from a server or domain not managed by us, but by another collaborating entity. Examples include those used by social networks or for external content.

Depending on the length of time they remain active (Duration):

  • Session cookies: These are temporary cookies that remain in your browser’s cookie file until you leave the website, so none are stored on your computer’s hard drive. The information obtained through these cookies is used to analyze website traffic patterns. Ultimately, this allows us to provide a better user experience by improving content and making it easier to use.
  • Persistent cookies: These are stored on your hard drive and are read by our website each time you visit. A persistent cookie has a specific expiration date. The cookie will stop working after that date. We generally use these cookies to facilitate shopping and registration services.

According to their purpose:

  • Strictly necessary: These cookies are essential for proper navigation of our website and ensure that content loads efficiently, enabling the correct use of the various options and services available, such as completing the purchase process or preventing fraud related to service security. This includes analytical and aggregated cookies to track website traffic and pages visited.
  • Analytics and optimization: These cookies, both first-party and third-party, allow us to optimize your website experience by evaluating its performance and improving it by adding new features.
  • Personalization: These cookies allow us to save user preferences to improve the quality of our services and offer a better experience through recommended products. Some may be multi-device compatible.
  • Behavioral advertising: These cookies are used to store information about user behavior obtained through continuous observation. Thanks to them, we can understand browsing habits on the website and display advertising related to your browsing profile.

Below we describe the types of cookies we use and their purposes. You can find more information about each cookie, as well as its duration, in the following list:

Wistia

Statistics, Marketing

Usage

We use Wistia for video display. Read more about Wistia

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
Expiration
persistent
Function
Store if the user has seen embedded content

Marketing

Name
Expiration
persistent
Function
Store performed actions on the website

WordPress

Functional

Usage

We use WordPress for website development. Read more about WordPress

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
session
Function
Store browser details
Name
Expiration
session
Function
Read if cookies can be placed
Name
Expiration
1 year
Function
Store user preferences
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
persistent
Function
Store logged in users
Name
Expiration
persistent
Function
Store user preferences
Name
Expiration
session
Function
Store language settings

Google Adsense

Marketing

Usage

We use Google Adsense for showing advertisements. Read more about Google Adsense

Sharing data

For more information, please read the Google Adsense Privacy Statement.

Marketing

Name
Expiration
persistent
Function
Store and track conversions
Name
Expiration
persistent
Function
Provide ad delivery or retargeting

Purpose pending investigation

Name
_gcl_ls
Expiration
Function

Google Analytics

Statistics

Usage

We use Google Analytics for website statistics. Read more about Google Analytics

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics

Name
Expiration
2 years
Function
Store and count pageviews
Name
Expiration
1 year
Function
Store and count pageviews

Atlassian Jira Servicedesk

Statistics

Usage

We use Atlassian Jira Servicedesk for customer support management. Read more about Atlassian Jira Servicedesk

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
Expiration
Function

Statistics

Name
Expiration
1 year
Function
Store last visit

WPML

Functional

Usage

We use WPML for locale management. Read more about WPML

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
1 day
Function
Store language settings

Google Fonts

Marketing

Usage

We use Google Fonts for display of webfonts. Read more about Google Fonts

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing

Name
Expiration
expires immediately
Function
Read user IP address

Google reCAPTCHA

Marketing, Functional

Usage

We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing

Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
session
Function
Read and filter requests from bots
Name
Expiration
persistent
Function
Read and filter requests from bots

Functional

Name
Expiration
6 months
Function
Provide spam protection

Google Maps

Marketing

Usage

We use Google Maps for maps display. Read more about Google Maps

Sharing data

For more information, please read the Google Maps Privacy Statement.

Marketing

Name
Expiration
expires immediately
Function
Read user IP address

Facebook

Marketing, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing

Name
Expiration
2 years
Function
Store last visit
Name
Expiration
1 year
Function
Store account details
Name
Expiration
3 months
Function
Store a unique session ID
Name
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store logged in users
Name
Expiration
3 months
Function
Store and track visits across websites
Name
Expiration
2 years
Function
Provide fraud prevention
Name
Expiration
30 days
Function
Store a unique user ID
Name
Expiration
2 years
Function
Store browser details
Name
Expiration
1 year
Function
Store account details

Functional

Name
Expiration
1 week
Function
Read screen resolution
Name
Expiration
90 days
Function
Provide fraud prevention
Name
Expiration
session
Function
Store and track if the browser tab is active

Twitter

Functional, Marketing

Usage

We use Twitter for display of recent social posts and/or social share buttons. Read more about Twitter

Sharing data

For more information, please read the Twitter Privacy Statement.

Functional

Name
Expiration
persistent
Function
Provide load balancing functionality

Marketing

Name
Expiration
persistent
Function
Store if the user has seen embedded content

LinkedIn

Functional, Marketing, Statistics, Preferences

Usage

We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn

Sharing data

For more information, please read the LinkedIn Privacy Statement.

Functional

Name
Expiration
session
Function
Provide load balancing functionality
Name
Expiration
6 months
Function
Store cookie consent preferences
Name
Expiration
10 years
Function
Store privacy preferences

Marketing

Name
Expiration
30 days
Function
Store and track visits across websites
Name
Expiration
90 days
Function
Store and track a visitor's identity
Name
Expiration
1 month
Function
Provide ad delivery or retargeting
Name
Expiration
90 days
Function
Store and track a visitor's identity
Name
Expiration
30 days
Function
Provide ad delivery or retargeting

Statistics

Name
Expiration
30 days
Function
Store and track a visitor's identity
Name
Expiration
30 days
Function
Store and track visits across websites

Preferences

Name
Expiration
1 year
Function
Store if a message has been shown
Name
Expiration
1 year
Function
Store browser details
Name
Expiration
1 day
Function
Provide load balancing functionality
Name
Expiration
1 year
Function
Store logged in users

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more about Complianz

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store cookie consent preferences
Name
Expiration
365 days
Function
Store accepted cookie policy ID
Name
Expiration
365 days
Function
Store if the cookie banner has been dismissed

Elementor

Statistics (anonymous)

Usage

We use Elementor for content creation. Read more about Elementor

Sharing data

This data is not shared with third parties.

Statistics (anonymous)

Name
Expiration
persistent
Function
Store performed actions on the website

Microsoft Clarity

Marketing, Statistics

Usage

We use Microsoft Clarity for heat maps and screen recordings. Read more about Microsoft Clarity

Sharing data

For more information, please read the Microsoft Clarity Privacy Statement.

Marketing

Name
Expiration
1 year
Function
Store a unique user ID

Statistics

Name
Expiration
1 day
Function
Store and combine pageviews by a user into a single session recording

Purpose pending investigation

Name
ANONCHK
Expiration
Function
Name
MUID
Expiration
Function

Jetpopup

Functional

Usage

We use Jetpopup for popup creation. Read more about Jetpopup

Sharing data

This data is not shared with third parties.

Functional

Name
Expiration
persistent
Function
Store if a message has been dismissed

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
continueReview
Expiration
Function
Name
loglevel
Expiration
Function
Name
__ssid
Expiration
Function
Name
e_kit-elements-defaults
Expiration
Function
Name
e_library
Expiration
Function
Name
Expiration
Function
Name
euconsent-v2
Expiration
Function
Name
cookieyes-consent
Expiration
Function
Name
WP_DATA_USER_4
Expiration
Function
Name
wpml-available-translators-notice-dismissed
Expiration
Function
Name
wpml-item-section-expanded
Expiration
Function
Name
WP_DATA_USER_15
Expiration
Function
Name
mp_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function
Name
cmplz_task_filter
Expiration
365 days
Function
Name
mp_gen_new_tab_id_mixpanel_150605b3b9f979922f2ac5a52e2dcfe9
Expiration
Function

3. Legal Basis for the Use of Cookies

The legal basis for the use of strictly functional cookies (primarily used in e-commerce) is that the processing is necessary for compliance with a legal obligation under Law 34/2002, the Law on Information Society Services and Electronic Commerce.

The legal basis for the use of cookies for analytical purposes, optimization, personalization, behavioral advertising, and evaluation is based on the consent requested, in accordance with Article 6.1.a) of Regulation (EU) 2017/679.

4. Data Retention Period

We will retain your information for as long as necessary to provide the requested service, until you object to its use, or until you withdraw your consent. In these cases, the information will be securely blocked and unusable while necessary for the exercise or defense of legal or contractual claims. Once this period has elapsed, your data will be permanently deleted.

In cases where we obtain data automatically through cookies, please note that some may remain installed for years. However, you can limit their use by deleting them from your browsers or devices.

5. Ways to Block and Limit the Use of Cookies

It is important to note that these technologies are not intrusive, as all information obtained through cookies is completely anonymous and can never be associated with a specific, identifiable user. This information allows us to adapt and improve our services to users’ interests. However, users have the option to prevent the generation of cookies by selecting the corresponding option in their browser settings. Please note that disabling cookies may result in slower browsing speeds.

Specifically, all browsers allow you to change settings to disable cookies. These settings are located in the “options” or “preferences” menu of your browser. Below are links to instructions on how to disable cookies for the most commonly used browsers:

Alternatively, if you wish to block Google Analytics cookies, you can install a browser add-on by following the instructions at the following link: https://tools.google.com/dlpage/gaoptout?hl=en

You can also change your consent settings:

6. More information

For more information on data processing, we recommend visiting our privacy policy. Furthermore, any user with questions about these technologies can send their inquiry to the email address PROTECCIONDATOS@PHARMAMELDRUGDISCOVERY.COM