Privacy Policy - Pharmamel Drug Discovery

FIRST.- Privacy and Security Policy.

Your privacy is of utmost importance to us. This Privacy Policy aims to inform you clearly and transparently about what personal data we collect, how we process it, for what purposes and under what legal bases, as well as your rights to protect it. In this document, we explain how we use personal data when you use our services. This data processing is carried out in strict compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR), Organic Law 3/2018 of 5 December on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

SECOND.- Data Controller.

In accordance with Article 11 of the LOPDGDD (Spanish Organic Law on the Protection of Personal Data and Guarantee of Digital Rights), we inform you that the data controller for the collected data is:

Owner: PHARMAMEL, S.A.
Tax ID/VAT Number: A-19569516
Registered Office: Calle Ángel Ganivet, 6, offices 20 and 21, 18009 Granada, Spain
Contact Email: PROTECCIONDATOS@PHARMAMELDRUGDISCOVERY.COM
Contact Telephone: +34 958 419 143

THIRD.- Definition of Personal Data

“Personal Data” means any information concerning an identified or identifiable natural person. This includes, among other things, name, surname, postal and email address, and telephone number.

FOURTH.- Processing of Collected Data

For the proper provision of our services, we may collect and process the following categories of personal data:

Personal Data: Name, surname, ID/NIE/Passport number, date of birth.
Contact Data: Email address, telephone number, postal address.
Financial and Transaction Data: Credit/debit card details, payment information, booking history, and services contracted.
Connection and Browsing Data: IP address, device type, operating system, geolocation data (if you authorize it), and information collected through cookies (see our Cookie Policy).
Preference Data: Information about your interests in specific types of routes or activities.
Special Categories of Data: Occasionally, and always with your explicit consent, we may request health data.

Any personal data you provide when visiting our website will be processed in accordance with data protection regulations and will only be collected, processed, and used for lawful, legitimate, and informed purposes.

Personal data may be subject to some of the following processing activities:

Processing of customer data.
Processing of employee data.
Processing of job applicant data.
Processing of supplier data.
Processing of data in video surveillance systems.

FIFTH.- Purpose of Processing

We detail all the purposes for which we use personal data:

To verify that all necessary technical measures are being implemented for the proper management of personal data with the applied software.
Sending commercial and/or advertising information via email.
To verify that all necessary technical measures are being implemented for the proper management of personal data with the applied software.
Managing requests for information received from data subjects regarding our products or services.
Gathering feedback from data subjects.
Recruiting personnel to fill necessary job vacancies.
Complying with all requirements stipulated in the Occupational Risk Prevention Law.
Sending packages and correspondence.
Managing any legal issues affecting the company.
Managing, maintaining, and repairing computer storage systems.
Actions to carry out our own labor management. Actions to carry out our own tax and accounting management.
To preserve the safety and control of people and property through video surveillance systems.

SIXTH.- Legal Basis for Processing.

PHARMAMEL, S.A. is legally authorized to process your personal data for one of the following purposes:

Your informed, free, and unambiguous consent, where legally required. In no case will the withdrawal of such consent affect the execution of other processing activities based on a different legal basis, nor will it affect the lawfulness of the processing carried out prior to its withdrawal.
A legal obligation of the data controller.
The performance of the service provision and/or product purchase agreement signed by you.
The legal basis for processing your data is the legitimate interest of the data controller. This interest is supported by a prior proportionality assessment or balancing test between the legitimate interest of the controller and the interests, rights, and freedoms of the data subjects. This balancing test will consider the evaluation of the legitimate interest, the assessment of the impact of the processing on the data subjects, the balance between the two previous concepts, and the implementation of additional safeguards. If the final balancing test is favorable to the data controller, the processing may be carried out in accordance with applicable personal data protection regulations.

For any questions or clarifications, you can contact us via email at PROTECCIONDATOS@PHARMAMELDRUGDISCOVERY.COM.

SEVENTH.- Recipients of the data.

In some cases, only when necessary, PHARMAMEL, S.A. will share user data with third parties.

External service providers (for example, payment providers or delivery companies) with whom PHARMAMEL, S.A. works may use the data to provide the corresponding services, in accordance with the legal bases provided for by current Data Protection regulations.

PHARMAMEL, S.A. strives to guarantee the security of personal data when sharing it and ensures that third-party service providers respect confidentiality and have appropriate measures in place to protect personal data. These third parties have the obligation to ensure that the information is processed in accordance with data privacy regulations. In some cases, the law may require the disclosure of personal data to public bodies or other parties; only the data strictly necessary for compliance with these legal obligations will be disclosed. The personal data obtained may also be shared with other companies in the group.

Depending on the need associated with the purpose of the processing, your personal data may be communicated to the following public bodies:

The Tax Agency.
The State Public Employment Service.
The General Treasury of the Social Security.

Your personal data will NOT be communicated to any other company. Should it become necessary to communicate your information to another entity, your express consent will be requested before making the communication.

International transfers are not planned.

EIGHTH.- Accuracy and Truthfulness of the Data Collected

The interested party is solely responsible for the truthfulness and accuracy of the data provided to the organization, releasing PHARMAMEL, S.A. from any liability in this regard.

Interested parties guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep it duly updated. The interested party agrees to provide complete and accurate information.

PHARMAMEL, S.A. is not responsible for the truthfulness of information not produced by the organization and for which another source is indicated, and therefore assumes no responsibility for any potential damages that may arise from the use of such information.

PHARMAMEL, S.A. is exempt from liability for any damage or loss that the interested party may suffer as a result of errors, defects, or omissions in information from sources outside the organization.

NINTH.- Data Retention Periods

Data will be retained for the time necessary to respond to the questions raised.

PHARMAMEL, S.A. will inform all users that the collection of certain personal data is not mandatory, except in the fields where otherwise indicated.

However, failure to provide such data may prevent PHARMAMEL, S.A. from providing all Services linked to such data, releasing us from any liability for the non-provision or incomplete provision of these Services.

It is the user’s responsibility to provide truthful data and keep it updated. Therefore, PHARMAMEL, S.A. reserves the right to exclude from the services and cancel the service of any user who has provided false data, without prejudice to any other legal action that may be taken.

TENTH.- Security of your personal data

PHARMAMEL, S.A. is particularly concerned with ensuring the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented technical and organizational security measures to prevent any loss or unauthorized use by third parties. For example, our web portals use HTTPS data encryption protocols.

PHARMAMEL, S.A. has adopted the legally required levels of security for the protection of Personal Data and endeavors to implement any other additional technical means and measures within its reach to prevent the loss, misuse, alteration, unauthorized access, and theft of the personal data being processed.

PHARMAMEL, S.A. is not liable for any hypothetical damages or losses that may arise from interference, omissions, interruptions, computer viruses, telephone malfunctions, or disconnections in the operation of this electronic system, caused by factors beyond the organization’s control; for delays or blockages in the use of this electronic system caused by deficiencies or overloads of telephone lines or overloads in the Data Processing Center, the Internet system, or other electronic systems; or for damages that may be caused by third parties through unlawful intrusions beyond the control of PHARMAMEL, S.A.

However, the control system implemented by PHARMAMEL, S.A. ensures compliance with the principles governing the processing of data subjects’ personal data, including the principle of purpose limitation, the principle of storage limitation, the principle of data minimization, and the principles of integrity and confidentiality.

ELEVENTH.-Links to other websites

The PHARMAMEL, S.A. website may contain links to other websites. By clicking on one of these links and accessing an external website, the visit will be subject to the privacy policy of that website, and PHARMAMEL, S.A. will not be held liable for its privacy policy.

ELEVENTH.-Links to other websites

TWELFTH.-Information on the Use of Cookies

Simply visiting this website or using the services of PHARMAMEL, S.A. does not automatically register any personal data that identifies a User. However, we inform you that “cookies” are used during browsing of the Website. These are small data files generated on the user’s computer that allow us to obtain the following analytical information:

The date and time of access to the Website, allowing us to know the times of highest traffic and make the necessary adjustments to avoid saturation problems during peak hours.

The number of daily visitors to each section, allowing us to identify the most popular areas and increase and improve their content so that users obtain a more satisfactory result, and the content design is improved.

The date and time of the user’s last visit to the Website to carry out analytical and statistical studies on website usage. Security elements involved in access control to restricted areas.

For more information, please visit our cookie policy

THIRTEENTH.-User Rights.

Where applicable, all users may exercise any of the rights granted by data protection regulations:

Exercise the right of access to the personal data held by the organization.
Exercise the right of rectification when their personal data processed by the organization is inaccurate or untrue
Exercise the right to object to the processing of their data, in which case our organization will cease processing the data, unless there are legitimate grounds preventing it.
Exercise the right to erasure of their personal data when, among other reasons, it is no longer necessary for the purposes of the processing, or there is no longer a legal basis for processing it.
Exercise your right to data portability when the processing is carried out by automated means and provided that you are linked to PHARMAMEL, S.A. based on a signed contract or have given your consent for the processing.
In these cases, you will have the right to receive your personal data in a structured, commonly used, and machine-readable format, or to have it transmitted directly to another controller, where technically feasible.
Exercise your right to restrict the processing of your data, in which case it will only be retained for the establishment, exercise, or defense of legal claims.
Exercise your right not to be subject to automated individual decision-making. You may request that no decisions be made based solely on automated processing, including profiling, which produce legal effects concerning you or significantly affect you.

To exercise your rights, we offer the following options:

1. By sending a signed written request to PHARMAMEL, S.A., Calle Ángel Ganivet, 6, offices 20 and 21, 18009 Granada, Spain.
2. By sending a scanned and signed form to the email address PROTECCIONDATOS@PHARMAMELDRUGDISCOVERY.COM, indicating “EXERCISE OF PERSONAL DATA PROTECTION RIGHTS” in the subject line.

In both cases, you must verify your identity by attaching a photocopy or, if applicable, a scanned copy of your national identity document (DNI) or equivalent document so that we can only respond to the data subject or their legal representative, who must provide documentation proving their legal representation.

Furthermore, and especially if you feel that you have not obtained full satisfaction in the exercise of your rights, we inform you that you may file a complaint with the national supervisory authority by contacting the Spanish Data Protection Agency, C/ Jorge Juan, 6 – 28001 Madrid.

These rights may be exercised free of charge, except in cases provided for by law, by means of a written request signed by you or, where applicable, by your representative, addressed to the data controller at the postal or email address provided for this purpose in section one.

Finally, we inform you that you have the right to withdraw your consent, as easily as you granted it. To do so, you can send an email to the address indicated in the section relating to the data controller.

FOURTEENTH.-Do you not wish to receive information from us or do you wish to revoke your consent?

Any user may object to the use of their information for advertising purposes, market research, or the development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do so, you must send an email to PROTECCIONDATOS@PHARMAMELDRUGDISCOVERY.COM. When you receive advertising by email, you can also opt out from that email by clicking on the link included and following the instructions provided.

FIFTEENTH.-Changes to the Privacy Policy.

Our Privacy Policy may be updated due to legal changes and requirements, as well as improvements and changes in how we offer and provide our services. Therefore, we recommend that you visit and review our Privacy Policy periodically to stay informed of any updates. If these changes relate to the consent you have previously provided, you will receive a separate notification requesting your renewed consent.

If you have any questions or concerns about our Privacy Policy or wish to exercise any rights or actions related to your personal data, you can contact us at the following email address:

PROTECCIONDATOS@PHARMAMELDRUGDISCOVERY.COM